Contact information
We're Here to Help
Have a question about your order, shipping, products, or anything else? The Sartovini team is here to help.
We value our customers and are committed to providing helpful, timely support. Please don't hesitate to reach out to us with any questions or concerns.
Customer Support
Email: sartovinihelp@gmail.com
For the fastest assistance, please include your order number when contacting us about an existing order.
Order Support
If you're contacting us regarding an order, please provide as much relevant information as possible, such as:
- Your order number
- The email address used to place the order
- A brief description of your question or concern
- Photos, if you're reporting a damaged or incorrect item
This helps us review your request and provide a faster resolution.
Response Time
Our customer support team aims to respond to all inquiries within 1–2 business days.
Please note that response times may be slightly longer during weekends, holidays, promotional periods, or periods of unusually high inquiry volume.
Common Questions
Before contacting us, you may also find the information you're looking for in our Shipping Policy or Return & Refund Policy.
If you still need assistance, we're happy to help.
Contact Sartovini
Sartovini Customer Support
Email: sartovinihelp@gmail.com
We appreciate your business and thank you for choosing Sartovini.